Terms of service

These terms of service govern your access to and use of the Soundbrenner website, online store, and related services (the “Services”) operated by Soundbrenner Limited.

By visiting, browsing, or purchasing through our Services, you agree to be bound by these terms and our privacy policy. If you do not agree, do not use the Services.

Who we are

The Services are operated by Soundbrenner Limited, a company registered in Hong Kong.

Access and accounts

You represent that you are at least the age of majority in your place of residence or that you have permission to allow any minor dependents to use the Services under your supervision.

You are responsible for maintaining the confidentiality of your account information and for all activity under your account. You may not transfer or resell your account.

Products and services

We strive to display our products accurately. Actual colors or appearance may vary depending on your device.

We reserve the right to modify or discontinue products or limit quantities at any time without notice.

Orders

Placing an order constitutes an offer to purchase. Orders are accepted only after payment is processed and we confirm acceptance.

We may refuse, cancel, or limit orders at our discretion and will attempt to notify you if this occurs.

Returns and refunds are governed by our separate returns and refund policy.

Pricing and billing

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

Shipping and delivery

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk of loss passes to you once the order is handed to the carrier.

Intellectual property

All content on the Services, including text, images, logos, product designs, and software, is owned by or licensed to Soundbrenner Limited and is protected by intellectual property laws.

You may use the Services for personal, non‑commercial purposes only. Unauthorized use is prohibited.

Third‑party links

The Services may include links to third‑party websites. We are not responsible for their content or practices.

Optional tools and services

We may provide access to third‑party tools or services “as is” and without warranties. Use of such tools is at your own risk.

Feedback

If you submit feedback or suggestions, you grant us a worldwide, royalty‑free, irrevocable license to use it for any purpose without compensation.

Disclaimer of warranties

Except as expressly stated in our terms of warranty, the Services and products are provided “as is” and “as available”, to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Soundbrenner Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

Indemnification

You agree to indemnify and hold harmless Soundbrenner Limited from any claims arising out of your breach of these terms or misuse of the Services.

Termination

We may suspend or terminate access to the Services at any time if you violate these terms or if we discontinue the Services.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Changes to these terms

We may update these terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent to support@soundbrenner.com.