We only process refunds and warranties for soundbrenner.com orders. If purchased elsewhere, please contact your retailer.

If your product has a technical defect, a video link will significantly expedite our review. Share links, for example, via iCloud, Google Drive, or Dropbox.

For feature suggestions, please check https://suggestions.soundbrenner.com for existing ideas and upvote them. If new, submit your idea with as much detail as possible.