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Operations internship

Locations:

  • Workington Tower, Sheung Wan, Hong Kong

Compensation:

  • Monthly salary or unpaid, depending on your experience level

About Soundbrenner:

Over 1 billion people have tried learning an instrument and failed. More than 90% of people who start playing music give up in less than a year. Enter Soundbrenner. By combining wearables with great software, Soundbrenner creates a music practice experience that is fun and rewarding, allowing anyone to learn and master any instrument. We make music practice addictive.

To date we shipped over 100,000 wearables and are in music stores in over 40 countries. Our mobile apps are used by over 600,000 musicians every month. We have offices in Hong Kong and Berlin. While we are proud of the progress we made so far, we still consider ourselves to be at the very beginning of what is to come.

Job summary:

This is a unique opportunity for a highly motivated individual. As operations intern at Soundbrenner, you will get to see how a modern tech startup operates from the inside. You’ll interact with areas around finance, logistics, manufacturing, supply chain management, office management, HR and customer support and hence get to know a wide variety of areas. As part of a small team, you’ll be able to take over real responsibility and experience a steep learning curve.

Responsibilities:

  • Co-ordinate with shipping and logistic partners to arrange for order shipments
  • Handle daily customer inquiries via emails and social media platforms (e.g. about order delivery, return management, etc.)
  • Manage order processing cycle with other departments
  • Support daily operations and office management
  • Prepare financial reports for managerial use
  • Any ad hoc duties as assigned

What we’re looking for:

  • Relevant experience and degrees are great and appreciated. However, above all we are looking for someone who is smart, hard-working and able to figure new things out quickly.
  • Effective customer handling and problem solving skills
  • You love tech and are a fast learner when it comes to using new software and tools
  • Good telephone manner, customer-orientated, inter-personal skills & serving attitude
  • Good command of both written and spoken English
  • At least 3+ months of time commitment so you can work on meaningful projects

What it’s like working at Soundbrenner:

  • Witness the daily life of a fast growing startup from the inside.
  • Training on the job – we’ll be able to help you get started with everything you don’t know already, so you can excel at your job.
  • You can take on a lot of responsibility and enjoy a steep learning curve.
  • We offer a work environment that holds you accountable for results, but gives you the freedom on how you get there.
  • Work environment filled with exceptionally passionate people. It will be quite fast paced and a lot of fun.
  • If you are like us you have a passion for great design, technology and hardware. At Soundbrenner you get the chance to make this passion your job. Working for a hardware company you get to witness the miracles of making something out of nothing and holding your own product in your hand. What could be more exciting?
  • The work we do at Soundbrenner has the potential to touch the life of every single musician on the planet. If we are successful your work may influence an entire industry for the better. We love music and working on something that matters inspires us to give our best every single day.
  • You will be provided with the latest computer equipment such as a MacBook Pro by Apple and large screens to work on. You’ll also get the chance to work with the latest, most-modern software tools.

You understand that your ideas have the potential to change the world? You don’t just dream to get something done – you are willing to take the first steps with all its consequences? Then you might fit right in. Please send your application to [email protected].
Apply now